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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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Noémi G.
NG
Noémi G.
06/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Sobot AI Voicebots Transformed Our Customer Service Experience

|Sobot Omnichannel Suite
What I like best about Sobot Omnichannel Suite is its seamless integration across multiple communication channels especially how the AI Voicebots, live chat, and social media messaging all work together in one unified platform. It’s incredibly efficient to manage customer interactions from WhatsApp, email, website chat, and even phone calls all in one place
MO
mercedes o.
President and CEO of Accenture in Spain and Portugal
05/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Smart Communication Hub That Boosts Client Service Across Projects

|Sobot Omnichannel Suite
Multi-channel visibility and ticket assignment tools have made project communication seamless.
Gisele A.
GA
Gisele A.
Front-End | UX Design | Continuous improvement | HTML | CSS | Javascript
03/30/2025
Validated Reviewer
Review source: Organic

Sobot, An Innovative Platform

|Sobot Omnichannel Suite
Sobot meets all our customer needs at all points of contact, further helping our communication even during hours of Inactivity

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io