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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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Andy B.
AB
Andy B.
07/29/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

The Chatbot Helped Cut Down Repetitive Tasks for Our Team

|Sobot Omnichannel Suite
The AI Chatbot helps us handle recurring user questions without manual effort. Once we trained it with the right intent flows and FAQs, it started responding accurately to a good portion of incoming message. The customization option let us control the tone and direction of te conversion, which is important since we work wit clients across different industries. It's now part of our onboarding and support system
Marc H.
MH
Marc H.
07/29/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Transforming Real-Time Support into a Competitive Advantage with Sobot

|Sobot Omnichannel Suite
As CEO of console connect, Sobot's Live Chat has become an essential part of our customer engagement strategy at console connect. The system is responsive, well designed, and easy for our support team to use. We particularly appreciate the ability to track conversation history and route chats to the right team quickly. it helps us maintain consistent service across global time zones.
James W.
JW
James W.
07/28/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Elevate Our Customer Journey Through WhatsApp Integration with Sobot

|Sobot Omnichannel Suite
Sobot made it incredibly easy for us to integrate WhatsApp Business API into out newly developed Platform at Zuto. Their onboarding team was helpful, and the documentation was clear. Within a short time, we were live and able to engage our customers in real-time from sending financing updates to automating follow up messages. The responsiveness of the Sobot platform and how it handles large scale messaging without lag has impressed us

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io