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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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Prateek S.
PS
Prateek S.
07/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Smart Chatbots That Save Us Time and Help Patients FasT

|Sobot Omnichannel Suite
What I like best about Sobot is how smart and easy their AI chatbots are. They quickly answer patient questions, help with bookings, and save our team a lot of time. The setup was simple, and their support team was always ready to help when we needed custom changes.
Jordan M.
JM
Jordan M.
07/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Helped Us Connect with Customers Everywhere

|Sobot Omnichannel Suite
Before Sobot, our support was scattered—Instagram DMs, emails, WhatsApp messages. Now, everything is in one dashboard. Our small team can actually manage all the conversations without missing a single customer.
Bella L.
BL
Bella L.
07/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

From Automation to Real Connection

|Sobot Omnichannel Suite
What we appreciate most is how Sobot brings all our communication channels—voice, chat, social, and email—into a single, unified platform. It’s incredibly efficient for a fast-moving, creator-first company like TRIBE. The Voice & Call Center Support, in particular, stands out with its smart routing, reliable global call quality, and deep CRM integration. Everything feels cohesive, intuitive, and built for scale.

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

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Website
sobot.io