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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
Serving customers since
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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David G.
DG
David G.
Chief Executive Officer at GMHBA Limited
03/23/2025
Validated Reviewer
Review source: Organic

Sobot help saves lot of work time

|Sobot Omnichannel Suite
I make use of sobot ominichannel suite on a free trial mainly for allocation of different task to my team and it turned out well. Starting from the integration phase, it was easy as it is able to integrate with other channel from a single platform.
Melissa B.
MB
Melissa B.
Director of new business at LIFE Brokerage LLC
02/22/2025
Validated Reviewer
Review source: Organic

Boost Event Attendance with Smart Outbound Calls

|Sobot Omnichannel Suite
We made intelligent outbound calls to all registered participants 3 days before our event, aiming at reminding them of attending the event with AI calling. This has increased the participation rate of the event by at least 30%, which was impressive for the event organizers. Another thing that impressed me was that besides the AI outbound voicebot, Sobot also provided us with operational services, helping us make outbound strategies and outbound calling scripts, significantly saving our time and energy.
Christine L.
CL
Christine L.
VP Technology at Nature's Path Foods
02/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io