SherpaDesk

Show rating breakdown
44 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

30
11
2
1
0

SherpaDesk Reviews

Review Filters
Profile Name
Star Rating
30
11
2
1
0
Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
06/10/2022
Validated Reviewer
Verified Current User
Review source: Organic

New to it but like it

options and customization, user integration and email notifications
JN
John N.
Business OwnerSmall-Business (50 or fewer emp.)
04/19/2022
Validated Reviewer
Review source: Organic

Lots of features but difficult to understand

That it is free for one technician. It lets me use all the features I need and if I need something extra, I can pay for it.
Kim M.
KM
Kim M.
Information and Database SpecialistMid-Market (51-1000 emp.)
02/28/2022
Validated Reviewer
Verified Current User
Review source: Organic

Sherpadesk works well : automated IT support system

automates customer ticket contact so all ticket tracking updated to sherpadesk

About

Contact

HQ Location:
San Francisco, CA

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What is SherpaDesk?

SherpaDesk is a comprehensive help desk and professional services automation (PSA) solution designed to streamline customer support and business management for growing businesses. It offers a range of features, including ticket management, time tracking, invoicing, and project management tools, enabling service providers and IT teams to efficiently manage client support requests and internal operations. The platform is tailored for small to medium-sized businesses, providing an intuitive interface and robust functionality to improve productivity and service delivery.

Details

Year Founded
2012