SherpaDesk

Show rating breakdown
44 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

30
11
2
1
0

SherpaDesk Reviews

Review Filters
Profile Name
Star Rating
30
11
2
1
0
Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
05/28/2020
Validated Reviewer
Review source: Organic

Great Program

I like the ease of navigation through the task that are assigned.
KP
Kendra P.
Mid-Market (51-1000 emp.)
03/03/2020
Validated Reviewer
Review source: Organic

Good Tool for smaller business

The category folders are very helpful when you have multiple users from different services utilizing the program for ticketing purposes.
PC D.
PD
PC D.
Comptia A+ InstructorInformation Technology and ServicesSmall-Business (50 or fewer emp.)
08/12/2019
Validated Reviewer
Review source: Organic

Sherpa is wonderful!

The ability to manage my team remotely and efficiently manage tickets.

About

Contact

HQ Location:
San Francisco, CA

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What is SherpaDesk?

SherpaDesk is a comprehensive help desk and professional services automation (PSA) solution designed to streamline customer support and business management for growing businesses. It offers a range of features, including ticket management, time tracking, invoicing, and project management tools, enabling service providers and IT teams to efficiently manage client support requests and internal operations. The platform is tailored for small to medium-sized businesses, providing an intuitive interface and robust functionality to improve productivity and service delivery.

Details

Year Founded
2012