SherpaDesk
41 reviews
- 2 profiles
- 3 categories
Average star rating
4.4
Serving customers since
2012
SherpaDesk Reviews
DG
Daniel G.
Independent Consultant on Dynamics CRM and SalesForceGreat tool for multi-company consultants
As a consultant with multiple companies under contract it was getting harder and harder to keep track of all the individual projects through emails. My conversion to Sherpadesk was nearly painless and has really helped me stay on top of my customers needs. I'm loving this product.
NC
Nathanael C.
Network Systems Specialist at MUSTANG PUBLIC SCHOOLSGreat Ticket System With Few Flaws
The UI is simple yet full featured, very intuitive and easy for techs and end users to use capably right away. Reporting features are numerous and can provide a lot of helpful metrics such as ticket closures by technician, categories of closed tickets, etc.
LC
Lewis C.
Excellent service which helps our company daily
Everything can be customised and built to your requirements which makes the platform very powerful. I love the integrations - we are looking to integrate our finance application soon and enable the time-tracking - this will be fantastic for our business. This service works for our small business as I am the only technician and so we can keep our costs down drastically. As the business grows we will be happy to add on technicians and pay the fee.
About
What is SherpaDesk?
SherpaDesk is a comprehensive help desk and professional services automation (PSA) solution designed to streamline customer support and business management for growing businesses. It offers a range of features, including ticket management, time tracking, invoicing, and project management tools, enabling service providers and IT teams to efficiently manage client support requests and internal operations. The platform is tailored for small to medium-sized businesses, providing an intuitive interface and robust functionality to improve productivity and service delivery.
Details
Year Founded
2012
Website
www.sherpadesk.com