SherpaDesk

Show rating breakdown
44 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

30
11
2
1
0

SherpaDesk Reviews

Review Filters
Profile Name
Star Rating
30
11
2
1
0
Nic S.
NS
Nic S.
Manager - IT OperationsMid-Market (51-1000 emp.)
02/20/2023
Validated Reviewer
Verified Current User
Review source: Organic

Moved from Connectwise to SherpaDesk

Sherpadesk is very straightforward and a great way to keep track of your tickets. The support from Sherpa is always quick and very helpful. The end-user experience is great also, not too difficult and easy to use for them.
Justin F.
JF
Justin F.
IT Helpdesk TAMid-Market (51-1000 emp.)
01/10/2023
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use

A very useful tool in seeing tickets as they come in and the ease of being able to respond quickly to the client.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
12/01/2022
Validated Reviewer
Review source: Organic

About

Contact

HQ Location:
San Francisco, CA

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What is SherpaDesk?

SherpaDesk is a comprehensive help desk and professional services automation (PSA) solution designed to streamline customer support and business management for growing businesses. It offers a range of features, including ticket management, time tracking, invoicing, and project management tools, enabling service providers and IT teams to efficiently manage client support requests and internal operations. The platform is tailored for small to medium-sized businesses, providing an intuitive interface and robust functionality to improve productivity and service delivery.

Details

Year Founded
2012