As a small team, we didn't just need a checklist, we needed someone to keep us on track and tell us what to work on next, and that's exactly what Scytale did. Our Customer Success Manager, Oliver Newell, was proactive throughout, sending us clear, prioritized action item lists every week (which controls needed evidence, what could be marked "in progress," exact links to upload to) so we always knew what came next instead of guessing.<br><br>The initial setup; getting everything documented across policies, risks, vendors, RBAC, employee agreements, etc. — was a heavy lift, but once that foundation was in place, evidence collection became second nature and our team got genuinely hands-on and willing to go the extra mile. Audit time was also far less stressful than we expected: the Scytale team managed the process end-to-end and only reached out when they specifically needed something from us, so it never felt like we were carrying the audit ourselves.<br><br>The platform itself covers everything we needed, and once our team got oriented, it became our go-to for staying on top of compliance day to day.

My account representative is very helpful and the portal is easy to use.

I like that Scytale has a simple and straightforward platform, making it easy to use. I appreciate their very good support, with representatives who are super helpful. I've had a good experience with them for over two years. The automatic collection of evidence from the cloud provider and identity provider is super useful, and their policy section is very effective in helping us manage company policies. The initial setup was very straightforward and easy.