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Rootly

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74 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since

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65
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Rootly Reviews

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65
9
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Verified User in Financial Services
AF
Verified User in Financial Services
09/12/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Smooth incident management with strong automation capabilities

Rootly makes incident management simple and efficient. I really like how easy it is to integrate with existing tools like Slack, Jira, and PagerDuty. The automated workflows save a lot of manual overhead and ensure our team follows consistent processes during incidents. The interface is clean, and setup was straightforward, even for a relatively small IT team like ours.
Verified User in Automotive
AA
Verified User in Automotive
09/12/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from Pop Up

Seamless, Smart, and Stress-Free Incident Response

What I like best about Root.ly is how seamless it makes the incident management process. It brings structure and automation to what can otherwise be a chaotic and stressful situation, and the intuitive workflows help keep everyone aligned. I also really appreciate how well it integrates with the tools we already use, which makes adoption painless and ensures it fits naturally into our existing processes. Overall, it creates a sense of confidence that incidents will be handled consistently and efficiently, without adding unnecessary overhead.
Verified User in Public Safety
AP
Verified User in Public Safety
09/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Quick & easy to use - Great customer service

It was a breath of fresh air using Rootly having moved from one of their competitors where we weren't able to get the solution fully working (who also charged us for "premium" support!). Rootly is easy to set-up with support included in a straightforward no-nonsense affordable subscription plan. Furthermore, feedback/suggestions we had were taken seriously and as a result they've now improved the platform not only for us but all their other customers.

About

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HQ Location:
San Francisco, US

Social

@rootlyhq

A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

Details

Website
www.rootly.com