Rootly
74 reviews
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- 2 categories
Average star rating
4.8
Serving customers since
Rootly Reviews
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Matt B.
Simple, powerful, and configurable incident management.
Rootly is a fantastic tool for both incident management and on-call handling. It has opinionated defaults that are often great on their own, but are also configurable.
It integrated easily with our alerting systems, and provided both an easy initial setup but also the promise of more power and flexibility in routing alerts into pages if we needed it in the future. The on-call tool has much better ergonomics than our previous solution, for a fraction of the price of other pager solutions.
Why have separate tools for incident management, on-call/paging, statuspages, and incident workflows when you could have one well-considered one that just works without jumping through hoops?
Perhaps the biggest secret though is the customer support which is fantastic, even for a smaller team like ours. They've been responsive to both feature requests and bug reports, and clearly care about their product and their customers.
I can recommend Rootly without hesitation if you're looking to level-up your incident management and paging systems.
AJ
Allen J.
One stop shop for streamlined Incident Management!
Rootly makes incident management much easier by integrating right into Slack and automating a lot of the busy work and enables unique processes for each type of incident. It keeps everything organized, enforces a consistent process, and saves a ton of manual effort. The customizable playbooks and integrations with tools like PagerDuty, Jira, and confluence are super helpful for fitting into different team workflows. AI based incident summarization/RCA drafting in slack is also really neat feature for incident management at scale.
Rootly's customer support as well as initial onboarding experience was very good.
RH
Richard H.
Game-Changer for Incident Management
We love using Rootly for incident management! The Slack integration makes real-time collaboration effortless, and the automated runbooks, along with Jira and PagerDuty integrations, have streamlined our workflow.
About
A purpose-built incident management platform.
Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.
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Website
www.rootly.com