Rootly

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4.7 out of 5 stars
208 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
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Rootly Reviews

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Verified User
U
Machine Learning Engineer
Mid-Market (51-1000 emp.)
4.5/5

The software is praised for its user-friendly interface and effective integrations, making it suitable for managing on-call rotations. Acknowledging pages via mobile adds convenience to the workflow.

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Summarized using AI
Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, Easy-to-Use UI That Just Makes Sense

|Rootly
It is a very intuitive UI. Easy to use and not confusing at all.
Verified User in Financial Services
GF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Powerful Incident Management, but Feature-Rich and Complex

|Rootly
I like Rootly’s integrations with multiple services, including monitoring, which bring logs in while an incident is happening. I can start an incident from Slack and post what we find. The AI summary is really nice for documentation, and the documentation gives me great insights and nice pages to present to leadership. Rootly is useful for alerting and documenting what happened during an outage, and it offers extra services beyond PagerDuty. With help from the engineering and implementation team, setup became very easy. There was a learning curve, but later on it was easy.

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HQ Location:
San Francisco, US

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A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Mistral AI, DoorDash, Brex, Canva, Clay, Tripadvisor, and Superhuman.

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Website
www.rootly.com