The practical, startup-friendly approach. Rather than overwhelming us with compliance theater, they've helped us focus on controls that matter for our AWS serverless architecture and zero-retention data model. Their auditors understand modern cloud infrastructure and provide actionable guidance rather than generic checkbox requirements. The audit process has been transparent with clear milestones, and they've been responsive when we've had technical questions about implementing specific controls.

Great service, very caring auditors, prompt responses.

Their responsiveness, practical approach, and deep understanding of SOC 2 expectations stand out. Prescient doesn’t just point out gaps, they explain why something matters, what auditors are looking for, and how to address it in a way that fits the company’s actual operating model. Communication was clear and consistent, and they were proactive in flagging issues early rather than late in the process.