Pipedrive

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5,182 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.3
Serving customers since
2010
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Pipedrive Reviews

Review Filters
Profile Name
Star Rating
3115
1629
288
76
74
Gerald B.
GB
Gerald B.
Small-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: In-app
Incentivized Review

Just the right mix of simplicity and power

Update: the plug in integration with ChatGPT / OpenAI has been a game changer. Previous Response: It's deal pipeline focused, simple, highly customizable, and integrates with everything. Automations are very good and easy to implement.
Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible, User-Friendly CRM with Powerful Reporting

What I like most about Pipedrive is how intuitive and customizable it is. We've been able to build a structured business development process that fits the way our company operates, rather than having to adapt our processes to the software. The ability to organize leads, customize pipeline stages, track outreach activities, and manage follow-ups in one place has been extremely valuable. I'm particularly impressed with the Insights reporting capabilities, which allow us to create dashboards that track prospecting activity, lead sources, pipeline development, and sales performance. The Outlook integration is another major benefit, helping keep communications connected to our contacts and opportunities. Overall, Pipedrive provides a great balance of functionality and simplicity, with plenty of opportunities to expand into automation as our sales team grows.
Verified User
U
Product director
Small-Business (50 or fewer emp.)
5/5

The software is highly focused on closing sales, providing a reliable platform that has proven effective over the years. Its streamlined approach avoids unnecessary features, making it a practical choice for sales teams.

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Contact

Phone:
+1 (650) 924-9906
HQ Location:
New York

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What is Pipedrive?

Founded in 2010, Pipedrive is an easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by majority holder Vista Equity Partners, Bessemer Venture Partners, Insight Partners, Atomico, and DTCP.

Details

Year Founded
2010