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Backstory

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630 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2016
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447
165
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2

Backstory Reviews

Review Filters
Profile Name
Star Rating
447
165
13
3
2
Jamie C.
JC
Jamie C.
America's Manager of Enterprise Programs and Initiatives (GTM strategy for our field sales organization)
01/21/2026
Validated Reviewer
Review source: Organic

Stellar Partnership and Streamlined Sales Processes

I value People.ai's stellar customer success team. The CSEs truly integrate into the customer's organization and culture, which drives stronger alignment and influences the product roadmap in meaningful ways. I appreciate the true joint partnerships they create rather than transactional relationships. The experience of rolling out PeopleGlass was almost seamless, layering on top of our CRM. We helped co-create our forecasting module, and the partnership was incredible. Soon, People.ai will integrate into our internal AI assistant that the entire organization will use, not just sales. I recommend People.ai highly and am a big advocate.
mellacheruvu N.
MN
mellacheruvu N.
SAP HCM & SF EC Consultant @ Wipro Limited
01/25/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Compatible and customisable

More user friendly with attractive user interfaces
Kateryna‌ A.
KA
Kateryna‌ A.
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Extremely helpful tool for managing CSM daily tasks

I like how easy it is to use. People.ai simplifies activity tracking for CSMs, reviewing and evaluating the adoption stage and relationship with a customer. All activities are logged to SFDC and easily accessible. The new UI allows locating all deals or accounts on the same page and building customizable reports. I also love the ability to track and analyze trends in team performance, metrics, and productivity.

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Year Founded
2016