PagerDuty

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983 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

699
250
28
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
699
250
28
3
3
Sofia V.
SV
Sofia V.
CIO/CTOSmall-Business (50 or fewer emp.)
07/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Incident Response, But Advanced Setup Takes Time

What I like best about PagerDuty is how it streamlines incident response and ensures the right people are notified immediately when critical issues occur. The alerting and escalation policies are highly customizable, making it easy to manage on-call rotations without worrying that important incidents will be missed.
Joshua O.
JO
Joshua O.
Cloud Infrastructure EngineerMid-Market (51-1000 emp.)
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Stay on top of your incident management alerts on the Go!

Its reliable and the installation on mobile device is seamless, and its easy to use. As we run a data centre facilities where we host various clients infrastructure, and also offers Infrastructure as a service (IaaS) that offers essential compute, storage, and networking resources on demand. We implemented Pager duty in our incident management system (ServiceNow) so we can receive pager alerts for P1 (Priority one tickets) as they are being raised by customers. This enable whoever on call rota schedule to pick the submitted cases up and treat asap and escalate in cases where it cant be resolved by the personnel on ground.
Or G.
OG
Or G.
Mid-Market (51-1000 emp.)
07/21/2026
Validated Reviewer
Review source: Organic

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HQ Location:
San Francisco, CA

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What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD