What we like best about NoFraud is the peace of mind they provide. Their system catches fraudulent orders before they’re shipped, which has saved us from costly chargebacks and unnecessary hassle. It runs seamlessly in the background, and when something does need our attention, their team is quick, clear, and helpful. It’s reassuring to know someone’s always watching out for our business.

We went with NoFraud becuase they knew their product, had answers to our questions immediatly (very few "let me find out for you..."), and the price for what they offer could not be beat by competitors. The trial run they offer proved the value of the product, and effectiveness. NoFraud dramatically reduces tedious manual verification processes which can both be a time consumer for the CSR team, as well as cause friction with good customers when they need their order to ship quickly. We also can rest assured we are protected on every order than goes out the door now, and decrease our loss due to fraudulent purchases. We also find the dashboards, reporting, form submission and most aspects of the NoFraud app to be very intuiative, easy to use, and balance between being simple but polished look to them. It is VERY easy to implement and integarate into BigCommerce, and the team was very helpful all along the way. We use NoFraud daily and it has dramatically changed the man hours needed to manage orders.

We spend almost 0 time with fraud. The system takes the orders and lets us know when something doesn't look right. The false positive rates are very low.