Learn Amp is constantly developing, anticipating our needs as much as possible. But with a personal touch, questions are always welcome

• Using Learn Amp, we’ve been able to build out our pilot onboarding programs blending online content with exercises and quizzes – which has seen knowledge retention double, and huge increases in engagement. • With Learn Amp, we’re able to pull multi-layered reports about activity instead of having to connect with leaders directly, with a range of filter options that allow us to tweak the report to show the information we need. • We love being able to memorialize and scale our custom content so that future new hires can see the information on-demand. This has made knowledge sharing across the business much more efficient, and has allowed us to retain knowledge in the business. Previously, we uploaded our custom content from instructor-led sessions to our intranet and consumption was at an extremely low rate on a monthly basis, whereas now we see consistently high engagement with content. • It’s easy to make quick tweaks to the platform, to immediately adapt to user questions or where we’ve identified confusion over a specific topic. • End-users describe the platform as fresh and adaptive; with dashboards displaying all the information they need in one place, including their ‘To Do’ list, as well as recommendations and content shares, which entices people to keep coming back into the platform. • The Learn Amp platform enables the training to be made meaningful and delivers learning at the point of need. The content as well as exercises and assessments that can be built into bespoke learning pathways make the learning process more memorable and effective – which shifts learning from passive to active.

Being able to decentralise the control of learning and administration to stores and our network of Training Managers has allowed us to spend more time on adding value to the system and the experience people have with it. This has reduced the number of phone calls and emails and empowered our large support network to solve things for themselves. The overall administration of the system on a day-to-day basis has greatly improved over the previous system. There are fewer tasks to perform, and the tasks that are left are less complex and more intuitive. Plus, the frequency that we need to complete them has lessened because the system is much more reliable. The insights the system can offer has allowed store leaders to manage and track data for their own teams, whereas before this had to be centrally managed by the L&D team.