I had the pleasure of collaborating with the JRNI team for four years during my time at a bank in I had the pleasure of working closely with the JRNI team for four years while I was with a bank in Ireland. Our branch staff relied on the platform to handle customer bookings and plan their day-to-day activities. When I first arrived, the tool wasn’t perfectly suited to our needs, but thanks to the team's openness and support, we were able to tailor it significantly. They were always responsive and proactive in implementing our suggestions. I would wholeheartedly recommend working with them.

JRNI was a game changer for our organization. We went from the “dark ages” of sticky notes and paper schedules to a fully digital, streamlined appointment booking experience for both our team and our members. The ease of integration was impressive, and the JRNI team brought forward-thinking solutions to the table at every stage. Their hands-on support through rollout and adoption made a huge impact, ensuring both our employees and members embraced the new system with confidence. Couldn’t have asked for a better partner in this transition.

I really enjoy our account representative, Luke Sisk. Anytime there is an issue, he steps up and makes sure it gets done. We have wonderful conversations in our meetings and it makes it easier to collaborate and work through anything that we need done or need help with. We are able to bounce ideas off of him and he made the whole process of getting our fitting program started very enjoyable. Setting up the customer journeys was simple, easy to do, and if we had questions, our team would assist. The past year of our journeys being live, we have seen an influx of customers coming into our stores for golf club fittings all because of this program.