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JRNI

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4.6 out of 5 stars
23 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2008
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jrni

23 reviews

jrni, the Intelligent Customer Engagement Platform, drives volume, velocity, and increased revenue throughout your entire customer lifecycle.

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JRNI Reviews

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Profile Name
Star Rating
20
2
1
0
0
Verified User in Retail
AR
Verified User in Retail
05/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Scheduling for In-Store and Online Experiences

|jrni
We use JRNI Studio to manage both in-store and online appointment bookings. The program is easy to navigate, and making updates or changes is simple. It offers a wide range of features for appointments and events as well as other customer experiences. Overall JRNI helps us streamline appointment scheduling across channels, improving both team efficiency and customer experience. JRNI’s support team is also quick to provide solutions and answer any questions, which makes a big difference.
SR
St John R.
05/02/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Extremely collaborative, experience focused and customer centred Business Partner.

|jrni
The team at JRNI are always willing to support in any way they can. Their ideas and input are creative, productive and insightful.
Verified User in Financial Services
IF
Verified User in Financial Services
04/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Value Added from JRNI

|jrni
Ease of implementation which adds immense value from scheduling appointments to managing customer interactions, the JRNI platform has streamlined many of our processes.

About

Contact

HQ Location:
London, United Kingdom

Social

@JRNI_inc

What is JRNI?

JRNI, formerly known as BookingBug, is a software company that specializes in providing a scheduling platform designed to enhance customer engagement through personalized experiences. Their solutions are geared towards facilitating appointment scheduling, event management, and queuing systems for businesses across various industries, including retail, financial services, and public sector organizations. The platform is designed to support complex customer journeys by integrating seamlessly with existing systems to improve customer interactions and operational efficiency.

Details

Year Founded
2008
Website
www.jrni.com