I really like how quickly the support team responds at Insightful, they replied to my queries very quickly and sorted everything out perfectly. I've only used Insightful for about twenty to thirty minutes so far, but it works perfectly. I also like that I can measure all the work and progress clearly. Setting it up was very easy too, as I received a pop-up email and just clicked through to get started.
I use Insightful to clock my working hours. It helps me keep track of my worked hours so I know that I am not underpaid. I really like that it is very simple and easy to use. This is the first time I am using a tool that shows me my real-time clocked-in hours, and it has been very helpful in tracking my productivity. The initial setup was very easy, and overall, it's been a good experience.
What I like best about Insightful is the clear visibility it gives into employee work activity and productivity trends. The dashboard makes it easy to understand work time, productive time, idle time, app usage, and utilization without having to manually check every detail.
For our takeoff/engineering team, the most useful part is being able to compare actual computer activity with assigned work. It helps management understand whether delays are caused by lack of productivity, workload overload, meetings, interruptions, or unclear priorities. The KPI options such as productive time, work time, utilization, meeting time, and manual time are helpful because they give a more complete picture of how time is being spent.
Another benefit is that Insightful can support a pilot approach before rolling it out to the full team. Starting with one employee allows us to test the software, review the data, and decide how useful it is for tracking productivity and improving workflow.