What I like best about Insightful is the clear visibility it gives into employee work activity and productivity trends. The dashboard makes it easy to understand work time, productive time, idle time, app usage, and utilization without having to manually check every detail. For our takeoff/engineering team, the most useful part is being able to compare actual computer activity with assigned work. It helps management understand whether delays are caused by lack of productivity, workload overload, meetings, interruptions, or unclear priorities. The KPI options such as productive time, work time, utilization, meeting time, and manual time are helpful because they give a more complete picture of how time is being spent. Another benefit is that Insightful can support a pilot approach before rolling it out to the full team. Starting with one employee allows us to test the software, review the data, and decide how useful it is for tracking productivity and improving workflow.

Setup was easy, syncing with Microsoft Entra was also very easy. UI is intuitive and smooth, not too cluttered but not too hard to find what I needed for setup. Above all I have been very happy with their support team, who have been quick to respond and address my questions.

We did like it at first for the timekeeping but the software is very slow