I really liked the steps and the guidelines provided to me as to how to install and sign in. I appreciate the swift and friendly customer support at Insightful, which made it feel like I was chatting with a friend. The representative was really nice, and her assistance was invaluable in guiding me through the app; even offering a Google Meet to share my screen, which was incredibly helpful. I like the fact I can see my tasks and am able to time in and out. The time management feature is easy to use and keeps everyone on track. The initial setup was super easy.

I appreciate the helpful customer support team at Insightful, particularly Marija Djurdjevic who guided me through downloading the app correctly. I've just started using the software, but I do like the dashboard I've seen so far. It seems to have all of the key elements I need in one place. The setup steps were laid out logically, and the step-by-step guide provided by Merkur (or possibly by Insightful) was really helpful in completing the initial setup.

I use Insightful for time-tracking, and it makes the process between me and my company easy and transparent. I really like its simplicity and intuitive design because the layout makes it easy to get things done. The initial setup of Insightful was very easy.