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Gryphon

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442 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.2
Serving customers since
1999
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Gryphon ONE

442 reviews

Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​Risk Mitigation – ​Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.

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Star Rating

246
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51
8
8

Gryphon Reviews

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Profile Name
Star Rating
246
129
51
8
8
FP
Fatimah P.
12/19/2018
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great way to keep track or dnc

I enjoy the ability to use gryphon to call from home and still make sure I'm not contacting anyone who doesn't want to be reached
Todd D.
TD
Todd D.
Employee Benefits Consultant at Brown & Brown Insurance
12/17/2018
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Gryphon Review

The ability to see the heat map. In other words when calling is most effective.
EM
Erin M.
12/14/2018
Validated Reviewer
Review source: Seller invite
Incentivized Review

I like the IDEA of Gryphon

I like the fact you can track and manage your calls on certain levels. I also like being able to hear the calls of those who are successful from setting appointments from cold calls. Getting ideas and talk tracks from peers is extremely helpful.

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HQ Location:
Boston, MA

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@Gryphon_ONE

What is Gryphon?

Gryphon’s vision is to accelerate revenue growth by maximizing the yield of enterprise outreach, anchored in the principle of “Growth through Governance – Contact Compliance without Compromise”. Gryphon provides a transparent governance layer that unlocks untapped market potential with 100% audit readiness. This strategy operationalizes contact governance and real‑time TCPA, DNC, and TSR compliance across Compliance/Legal, Marketing/Sales, Collections, and Servicing as well as regulated industries including Financial Services, Insurance, Healthcare, Communications, and Retail. By optimizing reach and enabling real-time auditing, Gryphon increases velocity across voice, SMS, and AI-driven channels while eliminating the over-suppression of compliant customers. Powered by distinctive capabilities, a strategic partner ecosystem, and 25 years of expertise, this framework forms the foundation of the Gryphon ONE platform and turns compliance into a durable competitive advantage. Learn more at www.gryphon.ai.

Details

Year Founded
1999
Website
gryphon.ai