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GoTo

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20,983 reviews
  • 15 profiles
  • 35 categories
Average star rating
4.2
Serving customers since
2003

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GoTo Reviews

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243
Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
10/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless Customer Screen Access in Seconds

the ability to seamlessly access a customer's screen in seconds
Bongani Avuyile K.
BK
Bongani Avuyile K.
IT Support Analyst | Technical Support | System Development NQF L5 |Full Stack Development Graduate | AWS Cloud Practitioner | Cisco Networking Student
10/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Efficient Remote Troubleshooting with Easy Setup

I find LogMeIn Rescue incredibly easy to use, with its user-friendly interface and fast performance. I appreciate that it automatically reconnects if the connection is lost, and there's no complicated setup required for both the tech consultant and the customer. Being able to draw or point on the customer's screen without taking full control is also a great feature, allowing me to effectively guide users without having to physically be there.
Leeoni T.
LT
Leeoni T.
10/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helps Me Guide Customers Correctly on Their Computer

I like that I’m able to assist the customer further and guide them correctly on their computer.

About

Contact

HQ Location:
Boston, MA

Social

@goto

What is GoTo?

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.

Details

Year Founded
2003
Website
www.goto.com