I received the best end-user feedback regarding the AI assistant to look up questions, as it has streamlined so much our test-making process to evaluate candidates for the different areas to service our clients.
— Well-calibrated questions: Especially the technical questions; the questions always hit the mark for their stated difficulty level and are well constructed.
—Easy to navigate: We breeze through sending tests to candidates, we know where to look up reports, etc.
—Great account manager: They are so responsive and lovely. I don't think any query of mine spend more that two days in the void before an answer.
—It Just Works. Reliable basically all of the time in my experience (unless maintenance is scheduled).
One of the main things I like about eSkill is that as a customer, they listen to us. They've been very helpful in setting up additional assessments to administer. I just appreciate the fact that they're responsive. By having eSkill responsive to our requests, it has made our jobs easier because we have several vendors that require a lot of back-and-forth just to get an answer, but eSkill is one of those vendors that is very responsive. Also, the initial setup of eSkill was very easy.