Bright Pattern

Show rating breakdown
4.4 out of 5 stars
99 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2010
Products
Reviews
About
Products
Reviews
About
Profile Filters

All Products & Services

Product Avatar Image
Bright Pattern

99 reviews

Cloud-based contact center software

Profile Name

Star Rating

71
21
6
1
0

Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
21
6
1
0
Aguasanta G.
AG
Aguasanta G.
support managerSmall-Business (50 or fewer emp.)
08/02/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excelent

|Bright Pattern
We find the bright pattern platform an excellent tool for managing interactions with our customers, we use all channels and with this we offer an excellent experience. additionally the agent interface is very friendly and intuitive, as the configuration is very simple.
LY
Lisa Y.
Telecommunications AnalystMid-Market (51-1000 emp.)
06/08/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Bright Pattern

|Bright Pattern
Kelly was/is my mentor, and I have learned so much from her! I have a great relationship with their support group, which is tentative to our needs.
Shawn S.
SS
Shawn S.
Director Of Marketing And DevelopmentMid-Market (51-1000 emp.)
05/24/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Review

|Bright Pattern
The ease of use I would say. The simple well crafted layout really helps our teams become more efficient with their work. I've worked with a few different companies and they always seem complicated and thrown together.

About

Contact

HQ Location:
San Bruno, CA

Social

What is Bright Pattern?

Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.

Details

Year Founded
2010