Bright Pattern
98 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
Serving customers since
2010
All Products & Services
Bright Pattern Reviews
UA
Verified User in Automotive
A smaller company that was truly built as an omnichannel platform solution.
The support during implementation and post implementation has been amazing. Even when we were having challenges Bright pattern has been open about making changes in the future to meet our needs. They continue to meet with us weekly even months after deployment. We have been extremly happy with the level of investment and attention to detail so far.
AC
Verified User in Consumer Services
NC
Nicole C.
Director of Customer Service at 1A AutoGreat Platform, Excellent Support Team!
The confiuuration and impelemtation proess was thorough and easy at the same time. The simplementation team was excellent to work with and still meets with us regularly to ensure we are getting the most out of the platform.
About
What is Bright Pattern?
Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.
Details
Year Founded
2010
Website
www.brightpattern.com