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Bright Pattern

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98 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2010
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Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
20
6
1
0
Verified User in Financial Services
AF
Verified User in Financial Services
05/17/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Bright Pattern is a solid platform with alot of room for improvements.

The website has a lot of different options. I like how all the employees are viewable in one spot and that you are able to sort through many filters to see exactly what you want.
Verified User in Information Services
AI
Verified User in Information Services
05/17/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

BrightPattern Omnichannel Software

1. It is easy to use. 2. Customizable 3. CRM can be customized to what you need for the projects. 4. Support
GS
Gustavo S.
05/17/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

When looking for a solution for our most important client's, we choose Bright Pattern.

The platform's scalability, performance and stability is what draws our attention.

About

Contact

HQ Location:
San Bruno, CA

Social

@BrightPatternUS

What is Bright Pattern?

Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.

Details

Year Founded
2010