Bright Pattern

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99 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2010
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Star Rating

71
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Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
21
6
1
0
GS
Gustavo S.
Enterprise (> 1000 emp.)
05/17/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

When looking for a solution for our most important client's, we choose Bright Pattern.

The platform's scalability, performance and stability is what draws our attention.
Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
05/16/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

I love all the features of Bright Pattern, and it is easy to use.

It is not hard to use bright pattern, the Customer service reps are really helpful and very responsive.
Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
05/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent product

This product encompasses more of what we wanted than any other product. It's very fluid and was easy to incorporate with Avaya. With support's help, we could switch to this contact center with no downtime.

About

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HQ Location:
San Bruno, CA

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What is Bright Pattern?

Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.

Details

Year Founded
2010