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Bright Pattern

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98 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2010
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Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
20
6
1
0
Verified User in Consumer Services
UC
Verified User in Consumer Services
05/16/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

I love all the features of Bright Pattern, and it is easy to use.

It is not hard to use bright pattern, the Customer service reps are really helpful and very responsive.
Verified User in Utilities
AU
Verified User in Utilities
05/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent product

This product encompasses more of what we wanted than any other product. It's very fluid and was easy to incorporate with Avaya. With support's help, we could switch to this contact center with no downtime.
Ginger S.
GS
Ginger S.
05/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

BP provided individual guided onboarding, customization, training and resources. Highly recommend!

I liked the help explaining and building what our company needed. I like that I have a person I can talk to or email when I need something - that is Highly valuable to me!

About

Contact

HQ Location:
San Bruno, CA

Social

@BrightPatternUS

What is Bright Pattern?

Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.

Details

Year Founded
2010