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Bright Pattern

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99 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2010
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Star Rating

71
21
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1
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Bright Pattern Reviews

Review Filters
Profile Name
Star Rating
71
21
6
1
0
Ginger S.
GS
Ginger S.
05/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

BP provided individual guided onboarding, customization, training and resources. Highly recommend!

I liked the help explaining and building what our company needed. I like that I have a person I can talk to or email when I need something - that is Highly valuable to me!
Verified User in Computer Software
AC
Verified User in Computer Software
08/11/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Account Manager

Quality analytics is the best tool to know what it works and doesn't work
Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
08/08/2022
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent system

Very well-designed system, stable. Never had any downtimes. Excellent user interface.

About

Contact

HQ Location:
San Bruno, CA

Social

@BrightPatternUS

What is Bright Pattern?

Bright Pattern provides innovative contact center solutions designed to help businesses streamline communication and improve customer satisfaction. Offering services such as omnichannel communications, AI-driven analytics, and cloud-based deployment, Bright Pattern's technology is focused on enhancing the efficiency and effectiveness of customer service interactions across multiple platforms. Their solutions are scale-appropriate, catering to both large enterprises and smaller businesses looking to upgrade their customer support tools.

Details

Year Founded
2010