It’s easy to use, meets my requirements, and the quality of support has been good. High-volume sending has worked well for me.

I like that one person can run the whole process from a screen in our internal portal, and Brevo can just receive our data. Each contact carries its own attributes (country, purchases, average ticket, last purchase date), and marketing builds the segments in Brevo on top of those. When a new segmentation is needed, we add a column instead of building a new file.

I like the AI-assisted content features for drafting and refining email campaign copy. It quickly generated a usable starting point and saved me time on wording and structure. Building and personalizing emails and automated email responses work well for me, and the segmentation and personalization tools led to a significant improvement in campaign relevance. Multichannel marketing from one platform simplified things somewhat, and the workflows usually reached people at the right time.