

BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk

TrueSight Automation for Networks includes vulnerability management and accelerates network configuration changes, increases agility, lowers costs, and improves security.

BMC Helix Platform is a cloud-native, micro-services-based platform that helps companies enhance, extend, customize, and integrate new capabilities through REST APIs

Remedy Single Sign-On (Remedy SSO) is an authentication system designed to streamline user access across multiple software applications by enabling users to authenticate once and gain seamless entry to all integrated applications without repeated credential prompts. Key Features and Functionality: - Diverse Authentication Methods: Supports various authentication protocols, including AR System server, SAML 2.0, LDAP, Kerberos, certificate-based authentication, local authentication, OAuth 2.0, OpenID Connect, and preauthentication. - Centralized User Management: Allows administrators to configure and manage authentication methods for different applications from a single interface. - Password Management Integration: When integrated with Remedy AR System, users can change their AR passwords directly through the Remedy SSO login page, provided the password change functionality is enabled on the AR System server. Primary Value and User Solutions: Remedy SSO enhances security and user convenience by reducing the need for multiple logins, thereby minimizing password fatigue and the risk of credential-related security breaches. It simplifies administrative tasks by offering centralized control over authentication processes, ensuring consistent security policies across all integrated applications. This solution is particularly beneficial for organizations seeking to improve user experience and strengthen security in environments with multiple software applications.

BMC Helix Digital Workplace provides intuitive and intelligent, consumer-like experiences to help organizations step into the future of work.

BMC Helix Cloud Security embeds compliance and security testing into service delivery and cloud operations, and automates remediation, to improve governance and reduce risk.

TrueSight Capacity Optimization Aligns IT resources with business service demand

BMC Helix Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single source of reference for your assets and services.

BMC Helix Monitor Predicts and proactively resolves operational issues to optimize performance and availability



BMC Helix, now operating as an independent company, helps the world’s most forward-thinking IT organizations turn AI into action – unlocking human potential to multiply productivity so teams can focus on the work that matters most. With an industry-leading, AI-powered, open platform, BMC Helix delivers a dynamic fleet of AI agents that augment work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps.