Products

CONTACT Elements for IoT connect physical devices to the digital world. Its open architecture has been devised from the ground up to serve high-quality, critical assets in the most reliable way.

KPN Contact Center Services provides communication channels accessible to customers and employees. In addition, Workforce Optimization offers specific analyzes of your customers, employees and processes.

Callflow Cloud Contact Center is a comprehensive solution designed to streamline and enhance customer interactions via phone. With its user-friendly interface and robust features, businesses can effectively manage inbound and outbound calls, automate call distribution, and leverage IVR self-service capabilities. Real-time monitoring tools enable supervisors to track agent performance and ensure optimal service quality. The platform offers extensive reporting capabilities, empowering organization

InfiniteKM provides easy access to the knowledge needed to deliver consistent CX results, aligned to corporate objectives, across all channels.

Contact Center Gamification Wheel Boost Agent Engagement, Morale, and Performance The Contact Center Gamification Wheel from Random Wheel Spin is a free, browser-based tool designed for modern customer service teams. It turns recognition, rewards, and team-building into interactive experiences that energize agents and improve results. With customizable entries and hidden content, managers can gamify routine activities, celebrate high performers, and make daily workflows more engaging—whether

Lake Corporation's Complete Contact Centre solution offers a comprehensive, scalable, and flexible platform designed to meet the diverse needs of organizations, from small teams to large enterprises. By integrating all necessary functionalities into a single platform, it eliminates the challenges associated with managing multiple point solutions, ensuring seamless operations and enhanced customer interactions. Key Features and Functionality: - Automatic Call Distribution (ACD): Efficient

The Contact Center AI Platform by Cresta Intelligence is a comprehensive solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced artificial intelligence with human expertise, this platform transforms conversations and workflows, enabling businesses to deliver exceptional customer experiences while optimizing efficiency and driving revenue growth. Key Features and Functionality: - AI Agent: Delivers personalized, human-like conversati

Monitor your websites contact forms and get notified when something goes wrong. Checks for when your forms are down, and when you are getting email deliverability issues.

The APEX Contact Centre Platform (APEX CCP) is an all-in-one communication solution designed for efficient multi-channel customer engagement. Its features include omnichannel support (calls, emails, SMS, WhatsApp, webchat), robust data dashboards for agents and managers, seamless CRM integrations and AI-driven automation for managing repetitive tasks. APEX also prioritises data-driven insights, regulatory compliance, and customisation options, offering flexible, no-contract pricing with UK-b

TrustVare Contact Manager Software are easily merge and split VCF files and also import and export them. The software compatible with all version of Windows OS 11, 10, 8.1, 8, 7, and XP, MS Outlook include 2021, 2019, 2016, 2013, 2010, 2007,and 2003. Export Contacts in VCF from PST, OST, and MSG files and Lotus Notes like 14.0, 12.0, 11.0, 10.0,9.0, 8.5,8.0,7.0, and other. The application does not required other tool to works with bulk VCF files. and software easy to process info in batches with

Experian Contact Suppressions is a comprehensive service designed to help businesses maintain accurate and up-to-date customer contact information. By identifying and removing outdated or incorrect records, such as those of individuals who have moved, passed away, or opted out of marketing communications, this service ensures that organizations communicate effectively with their customers while adhering to regulatory requirements. Key Features and Functionality: - Data Validation: Utiliz

Cloud Contact Center is a modern customer engagement platform designed to manage high-volume interactions across voice and digital channels through a secure, scalable cloud environment. It enables organizations to streamline inbound and outbound communication using intelligent call routing, auto dialers, IVR workflows, and unified communication tools. Built with AI-powered capabilities such as voice bots, conversation analytics, automated quality monitoring, and real-time agent assistance, the p

Aryson OLM Contact Migrator is a reliable software designed to migrate contacts from OLM files to multiple platforms and formats with complete accuracy. The tool allows users to transfer Mac Outlook contacts to Office 365, Gmail, Yahoo Mail, Thunderbird, IMAP, vCard, CSV, and other email clients without losing contact details or metadata. It supports bulk migration, maintains folder hierarchy, and preserves contact information including names, phone numbers, email addresses, company details, and

Software suite that provides a location-independent storage area for data (cloud storage). ownCloud can be installed on a private server at no additional cost.

Loris is an AI assistant for text-based conversations (chat/SMS/email/messaging) that plugs into existing customer service platforms. Our real-time coaching software equips customer service teams with live guidance, helping agents respond to requests more efficiently and effectively, ultimately improving Customer Satisfaction Score (CSAT) and Customer Lifetime Value (LTV)

MyOperator is a cloud-based call management system designed to provide call optimization solutions for businesses.

Designed for Sales and Support teams, Leaptree Optimize provides insights into performance across all communications channels, offering details on where individuals can improve. With an intuitive and user-friendly interface, automate the creation of scorecards for your teams, and measure interactions across voice, email, webchat, and social media.

With Turtl, you can quickly create over 50 types of content, including brochures, eBooks and more, all without any design or coding skills. Use personalization to create unique audience journeys through your content at scale. Then, leverage audience intent data, such as read-time and conversion rates, to optimize content and drive results.

Contently helps companies build loyal audiences by managing the workflow of premium content at scale.

Sitefinity DX is built around a powerful WCM core, enhanced by data-driven audience modeling, personalization and journey optimization. The platform offers a rich, tightly integrated toolset for creating and delivering content and experiences across multiple digital channels.