Products

IVR Solutions is a next-generation cloud-based Interactive Voice Response (IVR) and AI phone system designed to help businesses automate customer interactions, reduce costs, and never miss an opportunity.

WEMACX is an AI-powered Customer Experience as a Service (CXaaS) platform that unifies omni-channel customer interactions with intelligent business process automation. Designed for customer-intensive operations, WEMACX enables organizations to seamlessly manage voice, chat, email, social, and digital channels within a single cloud-native platform. Beyond traditional contact center capabilities, WEMACX combines customer engagement with workflow orchestration, enabling enterprises to automate end

Zylinc A/S is an independent Danish software company with over 20 years of experience in developing advanced contact and switchboard solutions for businesses. Founded in 2005, Zylinc’s solutions are now deployed across more than 400 organizations and over 2 million users worldwide – ranging from public institutions to private companies across various industries, including highly regulated sectors such as finance. Zylinc’s technology is built on a Nordic customer service culture focused on trus

Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots

Founded in 2024 and based in Ahmedabad, Callex is a leading provider of FreeSWITCH-based VoIP solutions, specializing in PBX and call center software. Our primary focus is on delivering cutting-edge call center solutions that enhance communication, efficiency, and customer engagement. Backed by a team with over 10 years of experience in the call center industry, we bring deep expertise in building scalable, high-performance systems. At Callex, we are committed to innovation, reliability, and sea

MissedCalls automates missed call recovery, quote and invoice follow-ups, Google reviews, and now — answers your phone 24/7 with an AI receptionist.

Reach your customers anytime, anywhere, and empower your team to manage communication flows in one platform.

Hellocall automates your call center with AI.

Cloud Contact Center is a modern customer engagement platform designed to manage high-volume interactions across voice and digital channels through a secure, scalable cloud environment. It enables organizations to streamline inbound and outbound communication using intelligent call routing, auto dialers, IVR workflows, and unified communication tools. Built with AI-powered capabilities such as voice bots, conversation analytics, automated quality monitoring, and real-time agent assistance, the p

Platform28 is an AI-powered cloud contact center platform (CCaaS) built for organizations that demand reliability, security, and responsive support. Since 2001, we've helped 500+ organizations—including state government agencies, healthcare systems, universities, and financial services companies—deliver exceptional customer experiences. Unlike enterprise platforms that treat you like a number, Platform28 provides a dedicated Customer Success Manager to every customer. Our average customer relat

CollaborationRoom.ai is a virtual contact center floor platform for remote and hybrid contact centers, BPOs, and collections teams. It provides continuous video, audio, and screen streaming so supervisors can view multiple agents at once, zoom in on an individual agent, and support performance in real time. Core collaboration features include live call observation, supervisor cam, agent hand raise, private and group chat with automatic PII/PCI redaction, private calling, and remote desktop cont

Recho is an advanced AI-powered platform designed to enhance customer engagement and streamline communication processes for businesses. By leveraging cutting-edge artificial intelligence technologies, Recho enables organizations to deliver personalized and efficient interactions with their customers, thereby improving satisfaction and loyalty. Key Features and Functionality: - AI-Driven Chatbots: Recho offers intelligent chatbots capable of understanding and responding to customer inquiries in

94Ai is a technology company specializing in artificial intelligence solutions, particularly in the fields of natural language processing (NLP), speech recognition (ASR), and intelligent voice synthesis (TTS). Established in 2018, the company focuses on developing comprehensive information technology solutions that encompass software development, data processing, system integration, and internet technology services. Their primary goal is to provide professional and efficient technical support an

Cavos is an AI-powered platform designed to revolutionize call operations for enterprises and BPOs, particularly in the APAC region. By integrating advanced AI technologies, Cavos automates customer interactions, ensuring human-like precision and comprehensive quality assurance. The platform seamlessly connects with both modern and legacy systems, offering a versatile solution tailored for multilingual markets. Key Features and Functionality: - AI Phone Calls: Cavos handles thousands of outbou

24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.

EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai

Nextgenswitch is an advanced network management solution designed to optimize and streamline the operation of modern network infrastructures. It offers a comprehensive suite of tools that enhance network performance, ensure security, and simplify administrative tasks, making it an ideal choice for businesses seeking efficient and reliable network management. Key Features and Functionality: - Automated Network Configuration: Simplifies the setup and maintenance of network devices, reducing manu

Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, rout

DialPhone is an AI-powered business phone system for teams in the US and Canada. It combines cloud voice, business SMS, an AI receptionist, online fax, and a full contact center in one platform — replacing separate VoIP, texting, and call-center tools. Features include AI call transcription and summaries, shared team inboxes, IVR and call routing, 10DLC/TCPA-compliant SMS, HIPAA-ready fax, and CRM integrations (Salesforce, HubSpot, Microsoft Teams). Pricing is transparent and published from $24

Instadesk Call Center is a cloud-based contact center solution built for global enterprises. It unifies inbound and outbound voice operations with AI-powered automation, native CRM integration, and omnichannel support. Inbound calling features skill-based and IVR routing. Calls are matched to the right agent by language, workload, or customer priority — no transfers, no repeats. The unified workspace displays customer data, order history, and ticket status the moment a call arrives. Outbound c