Articles

What is call queuing?  Call queuing is the method that businesses use to hold or queue incoming calls, especially when all their contact center agents are busy attending other calls. 

What is a calendar view? Calendar view refers to a feature within calendar software in which the user can choose from various formats to view the calendar in. Various calendar views allow data to be displayed in a variety of formats, including layout, visibility preferences, timeframe, as well as the option to view multiple calendars at the same time. For example, calendar view allows users to view both an individual and shared calendar within the same window, making it a convenient way to manage multiple schedules.

An employee satisfaction survey is often used to assess a company’s current culture.

Modern businesses share digital space with one another and the internet, so the possibility of security attacks or breaches has increased significantly.

Searching for a new job can be incredibly stressful.

Be our guest! Be our guest! Put your content to the test!

Vulnerability scanners are crucial line of defense protecting web application from the fast evolving and dangerous cyberthreats. This software assesses your network and systems for vulnerabilities and reports the risks associated with them. There are many vulnerability scanning tools available in the industry, but as every organization's need varies, so does the best choice in vulnerability scanners. 

During this worldwide crisis, no industry seems to be immune to the drastic economic downturn caused by COVID-19. Many companies are stepping up to assist their struggling customers, even if it means reconsidering their bottom line.

The world of nonprofits can be a confusing place for anyone not familiar with the terminology.

After endless days, weeks and months of planning your event has finally happened.