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Every growing business encounters a daily onslaught of support requests from potential and existing customers. Even the most elite customer support teams can be defeated by the endless inquiries. The results: missed emails, ignored phone calls, a million open tickets on the support spreadsheet, and a sharp decline in customer satisfaction.

Searching for a new job can be incredibly stressful.

Some things in life go together.

It’s always nice to be rewarded for hard work.

At the beginning of every task, whether it is directly thought about or not, a goal is set.

If you build it, they will come.

Magical products through masterful words.

In a digital age, data security is a top priority, but it can be difficult to know who exactly is  responsible for securing sensitive information. While companies may feel they have sufficiently secured their own data, those that utilize SaaS vendors in their business put their sensitive information and business data in the hands of these vendors, who store it in the cloud or on-premises at their location. There are a number of security considerations and variables a business should keep in mind, especially related to cloud security. But it's helpful to remember one simple question when considering vendors or evaluating current protection efforts: Does the country housing my data care about security? Countries that do have taken action to protect personal and business data stored in their country or region. Other efforts to protect personal information include enforcing security standards, developing national cybersecurity strategies, and providing public awareness campaigns, among others. Countries that received lower scores have done less to ensure businesses are protecting data and require less transparency between data collectors and individuals.  In a globalized world, servers could be housed in any number of countries other than the one your business or a software vendor operates in. Still, it should be considered a potential red flag if vendors operate out of extremely vulnerable geographical regions.  Every year, the International Telecommunication Union (ITU) releases the results of a worldwide security survey titled the United Nations Global Cybersecurity Index (CGI). The index provides an overall security rating based on a number of factors related to legislative, organizational, technical, capacity building, and international cooperation.

There once was a time where file storage meant boxes piled around offices and conference rooms filled with important documents.

Nowadays, the constantly transforming corporate landscape is all about staying competitive with digital innovation. Information technology (IT) systems work better under pressure, and infrastructure projects come with high expectations. Experts believe that, despite the COVID-19 pandemic, IT employment will increase because companies will rely on IT specialists for operations in the future.