Articles

Education is constantly in flux.

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).

Artificial intelligence (AI) has become the hottest topic in technology. Its use in the age of digital transformation spans the commercial and public sectors, fueling debate among businesses, lawmakers, and the public. I have been putting pen to paper on the subject for a few years now; having recently joined G2 to nurture the expansion of our AI categories (as well as our analytics, cloud, and security categories), I would like to sum up some of my views, while setting the scene for a more detailed exploration of the technologies, business challenges, and trends shaping AI. 

When thinking of artificial intelligence (AI), the first thing that crosses people’s minds isn’t marketing.If anything, AI & machine learning operationalization (MLOps) software is associated with the tech sector – with healthcare coming in at a close second.

Artificial intelligence and machine learning are trending terms in the tech sphere that are often – and incorrectly – used interchangeably.

With the heavy emphasis on digital transformation, software buyers are actively seeking out products that have artificial intelligence embedded within the applications for a number of reasons.

Remember Sophia, the humanoid that appeared on the late-night show with Jimmy Fallon?

Artificial general intelligence (AGI) could be the best or worst thing ever happening to us.

Project management software and methodologies are a form of automation that has been used in business for nearly 50 years. New technologies such as artificial intelligence (AI) and the Internet of Things (IoT) have the potential to automate project management—but, how far will they go?

It takes on many names. Chatbots, interactive agents, virtual assistants, and conversational interfaces are just a few.