Articles

The sweeping arm of digital transformation has cast aside normal operating procedure and catalyzed technological innovation in the insurance industry.

Information technology is at the forefront of modern businesses.It’s the core element that enables day-to-day operations in organizations. ITSM, or IT service management, takes care of this core element and optimizes it for better outcomes while driving business value. It wraps around the IT infrastructure and streamlines processes in the service lifecycle, enabling teams to operate strategically. Furthermore, ITSM software available on the market facilitates it by enabling more efficient, standardized, and effective service delivery.  Let’s dive deeper into understanding ITSM and discover how it can help you optimize your IT infrastructure.

How useful is it to throw an idea into the market and hope it sticks?

If you work in manufacturing or supply chain, you’ve probably heard of Industry 4.0. While the term may be used together with buzzwords like digital transformation, interconnectivity, or end-to-end value chain, Industry 4.0 refers to a new industrial revolution. 

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 

Getting a customer to buy your solution is only half the battle. 

I know the title looks like clickbait but hear me out.

Safeguarding your organization's cybersecurity is tricky.

At its core, the health care industry is a service-oriented one; it always has been. Only recently, with the realization that patient experience significantly impacts practice reputation, hospitals and medical practices have taken strides to consider patient satisfaction and perspective when delivering care.

During economic shifts both good and bad, the financial services world has to adjust, leaning on technology to do so. The current COVID-19 outbreak has highlighted the need for financial institutions to have robust and nimble digital infrastructure.