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How to Set up a VPN on Any Device: Mac, Windows, and More

How to Set up a VPN on Any Device: Mac, Windows, and More

Business or personal?
by Mara Calvello
What is Hospitality? 6 Best Tools to Elevate Customer Service

What is Hospitality? 6 Best Tools to Elevate Customer Service

No two people are bound to the same meaning of hospitality.
by Lauren Fram
What Is Phishing? How to Recognize Attacks and Prevent Them

What Is Phishing? How to Recognize Attacks and Prevent Them

There is never a full stop in the battle against online fraud.
by Mara Calvello
The Problematic Entry of Big Tech Into Financial Services

The Problematic Entry of Big Tech Into Financial Services

Techfin is still in its budding stages and has only recently started to shape its identity.
by Patrick Szakiel
Building Energy Modeling: The Future of Sustainability

Building Energy Modeling: The Future of Sustainability

In my previous column, we explored the various ways building information modeling (BIM) software has impacted sustainable architecture. Expanding on the theme of sustainability, this month’s column examines a new trend in sustainability software called building energy modeling (BEM).
by Michael Gigante
Why Most Businesses’ Mobile Presence Failed

Why Most Businesses’ Mobile Presence Failed

Digitalization is the key to success for many businesses today, especially during the COVID-19 pandemic. As businesses establish their online presence, many web designers and developers need to focus more on the mobile user experience rather than the desktop user experience. This is because there are more mobile web users than desktop. 
by Tian Lin
The G2 on Nonprofit Tech: Mobile Optimization

The G2 on Nonprofit Tech: Mobile Optimization

Nonprofit organizations without mobile optimization will be left behind.
by Dominick Duda
Permission Marketing: How to Earn Customer Trust With Ease

Permission Marketing: How to Earn Customer Trust With Ease

Nobody likes being a member of a captive audience.
by Lauren Pope
Top Trends in Patient Engagement Solutions

Top Trends in Patient Engagement Solutions

Health care behaviors have adopted consumerism realities from other industries—and for good reason. Patients now understand the role they play in their own health management. They can find and write reviews on a provider as they do so for a restaurant, job interview process, or vacation activity. They expect their health care provider to utilize similar technology as other customer service-oriented business (e.g., mobile health applications and telemedicine).
by Jasmine Lee
What is Contract Management and Why is It Important?

What is Contract Management and Why is It Important?

Contracts govern almost every interaction between businesses. 
by Mary Clare Novak