Articles

Do you really know how well your sales team is doing? 

These days, nearly everything can be done online. From accounting to HR, these days anyone with an internet connection can work for a company halfway across the world.

By the year 2044, more than half of all Americans will belong to a minority group, currently classified as any racial or ethnic group besides non-Hispanic white. According to Cyberstates, the technology sector represents over 10% of the U.S. economy and employs 7.6% of the U.S. workforce, making the tech industry one of the largest employers in the country. Although the United States’ population is rapidly diversifying, and the workforce is expanding, the push for racial and gender diversity across tech is moving at a snail’s pace.

What is live support? Live support, also known as live chat, is a technology that allows a business to communicate with its website visitors in real time. This provides instant customer support to the website visitor and assists with immediately resolving customer queries. Live support integrates with a website and includes a pop-up feature. Whenever a visitor is on the website, a live chat window automatically pops up asking if the visitor needs any assistance. Although every live support software has its own specific features, there are a couple of general features that can be found in most live support products, such as real-time visitor monitoring, custom chat windows, invisible traffic analysis, website integration, and secure administration controls. 

Financial technology, aka fintech, recently experienced its first wave of growth and adoption in the United States, where it’s fast becoming integral to financial services companies’ operations.

Investing is a game of risk, and in 2019 there are new ways to play.

“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior director of human capital management (HCM) innovation for Ultimate Software told a group of rapt attendees at one of a handful of sessions on diversity during this year’s HR Tech.

It’s hard to change your reputation. 

Recruiting, hiring, and managing a diverse workplace is essential for businesses to sustain their competitive advantage.

The media storm surrounding big data has calmed, but businesses are still searching for ways to harness all this data.