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The human resources (HR) are doing God's work.

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).

It’s no secret that healthcare is a perpetually in-demand field.

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 

Education is constantly in flux.

The history of artificial intelligence may feel like a dense and impenetrable subject for people who aren’t well-versed in computer science and its subsets. 

Artificial intelligence and machine learning are trending terms in the tech sphere that are often – and incorrectly – used interchangeably.

Like many other high tech advancements, IoT is at the forefront of innovation.

Artificial general intelligence (AGI) could be the best or worst thing ever happening to us.