Articles

This post is one part of G2's 2021 digital trends series. 

Imagine a world where your business anticipates market trends before they emerge; healthcare predicts diseases before symptoms, and your personalized assistant handles your daily schedule.

This post is one part of G2's 2020 digital trends series. 

First impressions matter. 

The human resources (HR) are doing God's work.

Instead of giving credence to fear-mongering books and films about artificially intelligent beings taking over the world and turning on humans (The Terminator, anyone?), it’s time we took a hard look at the proven benefits and potential risks of some real-world applications of artificial intelligence. 

With an alarming spurt of security breaches and crimes, industries need a pivot from traditional security practices to facial recognition.

Understanding the contents of your data, being able to visualize it, and eventually analyze is easier said than done.

The financial services industry, specifically the field of collections, has started to use voice assistants to automate customer service tasks and increase the ease with which collections can be done.

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019.