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AI in Fintech: Use Cases and Impact

AI in Fintech: Use Cases and Impact

Artificial intelligence (AI) has proven useful to financial services institutions in multiple ways. From detecting potentially fraudulent charges to automating complex credit and loan processes, AI-powered fintech has proven invaluable when it comes to internally engineering value for financial services institutions.
by Patrick Szakiel
HR Trends: 5 Major Human Resource Innovations in 2019

HR Trends: 5 Major Human Resource Innovations in 2019

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 
by Courtney Moran
What Is Martech? Learn 5 Ways to Use AI in Marketing

What Is Martech? Learn 5 Ways to Use AI in Marketing

Marketers never have only one task to focus on at a given time.
by Rebecca Reynoso
Big Data: Definition, Examples, and Types

Big Data: Definition, Examples, and Types

How big is really big?
by Devin Pickell
Benefits and Risks of Artificial Intelligence (+4 Industry Examples)

Benefits and Risks of Artificial Intelligence (+4 Industry Examples)

Instead of giving credence to fear-mongering books and films about artificially intelligent beings taking over the world and turning on humans (The Terminator, anyone?), it’s time we took a hard look at the proven benefits and potential risks of some real-world applications of artificial intelligence. 
by Rebecca Reynoso
CX Tech: Artificial and Intelligent

CX Tech: Artificial and Intelligent

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).
by Marshall Lager
What Is AI Marketing? How It Improves Customer Experience

What Is AI Marketing? How It Improves Customer Experience

When thinking of artificial intelligence (AI), the first thing that crosses people’s minds isn’t marketing.If anything, AI & machine learning operationalization (MLOps) software is associated with the tech sector – with healthcare coming in at a close second.
by Rebecca Reynoso
Top Digital Transformation Trends in 2020

Top Digital Transformation Trends in 2020

This post is one part of G2's 2020 digital trends series. 
by Michael Fauscette
What Is Cloud Computing? Benefits and Practical Applications

What Is Cloud Computing? Benefits and Practical Applications

The cloud is taking the technology world by storm.
by Aaron Walker
The G2 on the Digital Transformation of Brand Perception

The G2 on the Digital Transformation of Brand Perception

Think about the last interaction you had with a brand. Maybe you saw a targeted ad on Instagram, opened an email from your favorite retailer, or read online reviews for the latest phone model.
by Stephanie Graham