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Instead of giving credence to fear-mongering books and films about artificially intelligent beings taking over the world and turning on humans (The Terminator, anyone?), it’s time we took a hard look at the proven benefits and potential risks of some real-world applications of artificial intelligence. 

This post is one part of G2's 2020 digital trends series. Read more about G2’s approach to digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer.

When thinking of artificial intelligence (AI), the first thing that crosses people’s minds isn’t marketing.If anything, AI & machine learning operationalization (MLOps) software is associated with the tech sector – with healthcare coming in at a close second.

Classical computing has come a long way, from solving simple mathematical problems to using additional resources to solve highly complex tasks. However, the limitations of classical computing prevent it from solving the much more complex challenges the world faces today, and that's where quantum computing steps in. 

There’s no doubt artificial intelligence (AI) is finding a permanent home in several industries. Whether we’re using face ID to unlock our phones, a web mapping platform to find the optimal route back home, or built-in text editor software to make sure our emails are error free, AI technology is at play. It is revolutionizing the way that we work and how we go about our daily lives. 

Let your car drive itself to you.

Artificial intelligence (AI) is reinventing and reinvigorating the modern healthcare system by finding new links between genetic codes or driving robots that assist with surgery.

Money makes the world go round, and financial institutions control how fast it spins.

By the year 2044, more than half of all Americans will belong to a minority group, currently classified as any racial or ethnic group besides non-Hispanic white. According to Cyberstates, the technology sector represents over 10% of the U.S. economy and employs 7.6% of the U.S. workforce, making the tech industry one of the largest employers in the country. Although the United States’ population is rapidly diversifying, and the workforce is expanding, the push for racial and gender diversity across tech is moving at a snail’s pace.

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019.