Articles

What is versioning? Versioning, in the context of software development, refers to the process of assigning unique identifiers, typically names or numbers, to different states or iterations of a software product. This practice is integral to managing and distinguishing between multiple versions of software artifacts, such as operating systems, applications, and web services.

The goal of a capital campaign is to raise funds for a specific infrastructure project that is essential to furthering the organization’s mission.  

Global supply chains are being severely affected by the COVID-19 (coronavirus) outbreak.

This post is one part of G2's 2020 digital trends series. Read more about G2’s approach to digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer.

What is resource allocation? Resource allocation is the process of taking available company resources and strategically assigning them to meet several uses and goals. This includes distributing project tasks, observing workloads, tracking and adapting to unexpected changes, updating priorities, staying within budget, ensuring accuracy in project timing, and more. 

In my previous column, we explored the various ways building information modeling (BIM) software has impacted sustainable architecture. Expanding on the theme of sustainability, this month’s column examines a new trend in sustainability software called building energy modeling (BEM).

Computer-aided design (CAD) is one of the most significant pieces of technology influencing design in the industrial, architectural, and manufacturing industries today.

What is issue tracking? An issue tracking system is any software application that allows users to record and follow the progress of every customer ticket or "issue" in their inbox until the problem is resolved. Issues can be tracked in the context of software applications, IT services, and more. The issue tracking process begins with customers informing support teams that there is a potential issue that they are experiencing. The issue tracking system records this, and stores it alongside other concerns raised by the customer in the past. An agent on the support teams is then notified that there is a potential issue the customer is facing. By looking at the issue, along with past issues the customer has logged, agents will have a much greater understanding of how to best resolve the customer’s problem. This personalized approach increases user satisfaction and can potentially help retain customers. 

Businesses have their own internal governance system – and I’m going to explain how it works.

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.