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Natural Language Processing 101: What It Is and How It Works
I used Grammarly to help me write this piece.
Why Customer Relationship Management (CRM) Is Still Relevant
Customer relationship management (CRM) software is not a new technology. It first made its debut in the mid-'80s before the term CRM was even coined. The combination of database marketing and contact management was handy in a world just realizing the utility of relatively small and inexpensive desktop computers; businesses haven’t looked back since.
Media Monitoring: Why Brands Need It to Avoid PR Disasters
Quick, there’s an image crisis on the loose! Who you gonna call?