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Remember Sophia, the humanoid that appeared on the late-night show with Jimmy Fallon?

Artificial general intelligence (AGI) could be the best or worst thing ever happening to us.

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).

If you use a smartphone, you probably have come across narrow AI.

With the heavy emphasis on digital transformation, software buyers are actively seeking out products that have artificial intelligence embedded within the applications for a number of reasons.

Artificial intelligence (AI) has proven useful to financial services institutions in multiple ways. From detecting potentially fraudulent charges to automating complex credit and loan processes, AI-powered fintech has proven invaluable when it comes to internally engineering value for financial services institutions.

Imagine a world where your business anticipates market trends before they emerge; healthcare predicts diseases before symptoms, and your personalized assistant handles your daily schedule.

Artificial intelligence (AI) has become the hottest topic in technology. Its use in the age of digital transformation spans the commercial and public sectors, fueling debate among businesses, lawmakers, and the public. I have been putting pen to paper on the subject for a few years now; having recently joined G2 to nurture the expansion of our AI categories (as well as our analytics, cloud, and security categories), I would like to sum up some of my views, while setting the scene for a more detailed exploration of the technologies, business challenges, and trends shaping AI. 

“Alexa, what’s the temperature right now?” 

Late last year, I laid out the top seven fintech trends for 2020. Typically, trends reveal themselves over longer stretches of time, but the rapid spread of COVID-19 and the subsequent shift to a remote world has prompted an acceleration for some.