Articles

It's true, your buyers are online – but they're also at the grocery store, that conference your company is attending, and just living their everyday lives. 

How often do you touch a physical piece of mail?

The instantaneous click. The quick browse. The purchase. An email marketer’s dream.

We all want publicity for our businesses.

What is call routing? Call routing is a business management process in which incoming customer calls are automatically routed and placed in a queue based on pre-determined criteria. Some phone call routing systems are also referred to as automatic call distribution (ACD) systems. 

The world has been an eyewitness to the tech revolution. So, the days of "copy" and "paste" are behind us.

Struggling to get your customers to return your calls or your emails?

What is instant messaging? Instant messaging, in the business context, serves as a communication system within businesses via a text-messaging application. Business instant messaging software provides the ability to send one-on-one messages to others within the organization and communicate within groups or teams. These tools eliminate the need to go back and forth through email applications for short questions, long statements, sharing images, and so on. Instant messaging allows for discreet internal communication among employees as they don’t have to reveal personal information such as personal email or phone numbers. 

The word sustainability is often thrown around when we talk about architecture and construction. Is this building sustainable? Is your business practicing sustainability? 

Day in and day out, HR managers are inundated with requests.