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What Is an Auto Dialer? Why Are They Important for Businesses

What Is an Auto Dialer? Why Are They Important for Businesses

If you work in a customer-facing role, outbound calling is probably part of your daily routine. You pick up the phone, dial a number, wait to see if someone answers, and repeat the process over and over again.
by Mary Clare Novak
What Is Fileless Malware and How Do Attacks Occur?

What Is Fileless Malware and How Do Attacks Occur?

Fileless malware attacks are on the rise as more hackers use it to disguise their nefarious activities. These threats leverage a computer’s existing, whitelisted applications and computing power against itself. This is what security professionals refer to as “live off the land” threats. 
by Aaron Walker
Top Digital Transformation Trends in 2020

Top Digital Transformation Trends in 2020

This post is one part of G2's 2020 digital trends series. 
by Michael Fauscette
13 Cyber Security Tips From the Experts

13 Cyber Security Tips From the Experts

If you’ve never had your identity stolen or your computer hacked, consider yourself one of the lucky ones.
by Mara Calvello
Robotic Process Automation: What It Is + 5 Industry Examples

Robotic Process Automation: What It Is + 5 Industry Examples

Digital transformation is how businesses find ways to solve traditional problems faster and more efficiently through the use of technology.
by Devin Pickell
What Is Network Automation? The Key to Scaling Businesses

What Is Network Automation? The Key to Scaling Businesses

Networks are the backbone of an enterprise. 
by Keerthi Rangan
2021 Trends in Conversational AI

2021 Trends in Conversational AI

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Matthew Miller
Low-Code Development Platforms: Understanding Personas Amid Popularity Surge

Low-Code Development Platforms: Understanding Personas Amid Popularity Surge

At the end of 2019, G2 released its 2020 digital trends series highlighting anticipated software trends for the year to come. As part of that series, we took a shot at predicting software development trends. Notably, we predicted that rapid application development (RAD) would find its footing in the market after years of floating in a void between developers and non-developers. 
by Adam Crivello
14 Digital Transformation Trends for 2019

14 Digital Transformation Trends for 2019

“Alexa, list all of the hot technology trends for 2019.”
by Michael Fauscette
Dedicated IP

Dedicated IP

What is a dedicated IP? Internet Protocol (IP) is a unique string of identification numbers separated by periods given to each domain on the web. IP addresses are part of the domain name system (DNS). The DNS is an enormous address book. Domain names are mapped out to several IP addresses. For this reason, IP addresses can be used to identify end users.
by Anindita Sengupta