Articles

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).

Over the past year, there have been a number of trends that have impacted digital transformation, including artificial intelligence (AI), big data, and robotic process automation (RPA), among many others.

Fileless malware attacks are on the rise as more hackers use it to disguise their nefarious activities. These threats leverage a computer’s existing, whitelisted applications and computing power against itself. This is what security professionals refer to as “live off the land” threats. 

If your company doesn’t have a digital presence, does it really exist?

Construction projects are inherently complicated endeavors.

Within the enterprise tech space, the seemingly endless evolution of data-driven insights continues apace—but when will it end? 

All jokes aside, it’s a confusing time for sales professionals trying to find tools that can help them sell to buyers who just don’t behave like they used to.

Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP). 

When I think of integration, I picture a well-oiled machine.

Containers — a lightweight VM alternative — are some of the most widely used cloud technologies associated with DevOps and agile software development today. Much of the hype behind containerization can be attributed to its agility, flexibility, and security.